Saturday, January 31, 2015

Hot Logistics Companies To Invest In 2015

Hot Logistics Companies To Invest In 2015: Clicksoftware Technologies Ltd (CKSW)

ClickSoftware Technologies Ltd. (ClickSoftware), incorporated in 1979, is a provider of software products and solutions for workforce management and optimization for the service sector. The Company derives revenues from the licensing of its software products and the provision of consulting and support services. It also generates revenues from Cloud-based solutions. under software as a service (SaaS) model. ClickSoftware's solutions are grouped into four main suites which together comprise its Service Optimization Suite: Field Service Daily Suite, Mobility Suite, Roster (Shift Planning) Suite and Forecasting and Planning Suite. Additionally, it offers variations of its products for certain vertical markets, including Mid-Market Package - Installation, Maintenance and Repair Services (ClickIMRS) and Service Tycoon. Its products include: ClickSchedule, ClickAnalyze, ClickLocate, ClickContact, ClickRoster, ClickPlan, and ClickForecast. In March 2014, the Company acquired Xor a Inc., a cloud-based mobile workforce management.

Field Service Daily Suite covers automatic decision making and optimization support to manage field service operations: commencing from appointment booking and scheduling during the period around the day of service, followed by real time scheduling and optimization during the day of service and culminating with reports and business metrics analytics after the day of service. Roster (Shift Planning) Suite covers shift planning needs for both the manager, as well as the employee to optimize the balance between staffing levels needed for serving customers and managing labor costs, and employee preferences. This suite is offered in several configurations for different industry verticals ranging from police forces to contact centers, and more. Mobility Suite covers the needs of the mobile individ! ual and back-office staff for field data communication, such as sending jobs from the back office to the person's hand-he ld device, and the person's ability to accept/decline the ! job, report on progress and job completion, as well as capturing customers' signatures, or sending the person's own time sheet to the back office. Geography support, such as travel guidance and information about underground equipment are also covered.

ClickSchedule optimizes service scheduling and routing to improve workforce productivity by balancing customer, service and asset resources, and organizational preferences, including contractual commitments, priority, drive time, skills, and service and asset resources availability. ClickAnalyze provides reporting, monitoring and service business analytics for workforce performance measurement and strategic decision support. It enables analysis of key performance indicators, including resource productivity, operational costs, and responsiveness to customers.

ClickLocate (LBS) captures the location information of a field service engineer and/or his or her vehicle obtained via GPS or other te chnology and integrates it with ClickSchedule for use in optimized scheduling. LBS then enables service organizations to improve their service operations by allowing them to make decisions and take actions based on location information, including near real-time engineer locations. ClickContact is a customer interaction management solution that enables self-service appointment booking, order updating, automatic customer notifications and customer satisfaction surveying. From scheduling the initial appointment through enabling a post-service follow-up survey, ClickContact provides customer interaction management throughout the service lifecycle.

ClickRoster provides interactive and automated workforce shift planning based on forecasted workload by quantities and skill requirements, rules and regulations, working contracts, engineer skil! ls, calen! dar and preferences. ClickPlan provides interactive and automated workforce planning for staffing and deployment of the f ield workforce based on forecasted workload. It is designed ! to enable! service organizations to resolve workforce shortages and surpluses weeks and months in advance. ClickForecast provides field service workload forecasting to enable companies to project workforce capacity. It enables service managers, marketing, and sales to determine the demand levels of customers, and to create multiple forecast scenarios, each with different business assumptions. (ClickIMRS) is a pre-configured package that has been tailored to the needs of small and mid-sized companies. ClickIMRS features pre-configured scheduling and reporting that reduces the expense, time and effort required to custom-design and program schedules and reports. In addition, the ready-to-use reports provide insight into service operations and streamline decision-making on the part of both service management and dispatchers.

ClickSoftware Cloud Services include two Web-based offerings of its complete Service Optimization Suite. ClickCloud offers medium and market ent erprise customers an alternative to on-premises deployment of the Service Optimization Suite. ClickCloud also enables a hybrid information technology (IT) model, which is a solution comprised of a mix of Cloud and on-premises deployment ClickExpress offers the customers to be up and running within a relatively short period of time, with its products.

Advisors' Opinion:
  • [By Sean Williams]

    Optimize your buying
    Software companies these days are being judged not just by how many new contracts they gained during the current quarter, but by how well they're prepared to deal with the transition to cloud platforms. Supply-chain and workforce-optimization software developer ClickSoftware Technologies (NASDAQ: CKSW  ) looks well poised to take advantage of these trends and has no business, in my opini! on, being! anywhere near a 52-week low.

  • [By Evan Niu, CFA]

    What: Shares of ClickSoftware (NASDAQ: CKSW  ) have plunged today by as much as 13% after the company warned that second-quarter results would fall short of expectations.

  • source from Top Stocks For 2015:http://www.topstocksblog.com/hot-logistics-companies-to-invest-in-2015-2.html

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